Returns & Refund Policy

At Uporic, we aim to ensure our customers are satisfied with every purchase. Below is an overview of our Returns and Refund Policy.

Return Period

We offer a 14-day return period starting from the date you receive your order. This allows you enough time to review and assess your purchase.

Eligibility for Returns

To qualify for a return, items must meet the following conditions:

• The item must be unused and in its original condition

• All original tags must still be attached

• The item must be returned in its original packaging

• Proof of purchase must be provided

Items that do not meet these conditions may not be eligible for a return.

How to Request a Return

To initiate a return, please contact us at info@uporic.com.au.

If your return request is approved, we will provide instructions on how to send the item back. Items returned without prior approval may not be accepted.

Damaged or Incorrect Items

Please inspect your order once it arrives. If you receive an item that is damaged, defective, or incorrect, contact us immediately at info@uporic.com.au so we can resolve the issue as quickly as possible.

Non-Returnable Items

Some products may not be eligible for returns. Please contact us if you are unsure whether your item qualifies.

Additionally, sale items and gift cards are generally not eligible for returns or refunds.

Exchanges

If you would like to exchange an item, the quickest option is to return the original item and place a new order for the replacement product.

Refunds

Once we receive and inspect your returned item, we will notify you whether the refund has been approved.

If approved, the refund will be issued to your original payment method. Please note that it may take several business days for your bank or credit card provider to process the refund.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: info@uporic.com.au